Claude and Perplexity citations: a practical B2B strategy
Why Claude and Perplexity cite some B2B vendors and ignore others, and what to change on your site.
Claude and Perplexity citations: a practical B2B strategy
Claude and Perplexity behave differently from a search engine: they retrieve, compare and attribute. That rewards sources that are precise, current and easy to quote. This guide covers the page patterns that get quoted and the ones that get skipped.
Who asks this question
- B2B vendors evaluated inside research assistants
- Companies whose competitors are quoted in comparison answers
- Consultancies that want their methodology cited by name
- Teams building an AI visibility programme from scratch
How to implement it
- Create comparison and selection pages that state criteria and trade-offs honestly.
- Put numbers, timelines and ranges in the text rather than hiding them in images.
- Name your methodology and keep the definition identical everywhere it appears.
- Date your pages and update the dates when the substance changes, not cosmetically.
- Publish specific regional and sector pages instead of one global catch-all.
- Make sure your entity facts match across your site, directories and partner profiles.
- Log which pages are quoted, in which answers, and iterate on the winners.
What to measure
- Number of distinct pages quoted across assistants
- Share of comparison queries where you appear
- Referral sessions and their conversion rate
- Consistency score of entity facts across external profiles
- Assistant-driven inbound enquiries
Common mistakes
- Marketing superlatives with no measurable claim
- Numbers only inside images or PDFs
- Different company facts on different platforms
- Publishing volume without depth, which dilutes topical authority
Frequently asked questions
How does Perplexity choose sources?
It retrieves pages that match the query closely, prefers those with clear extractable statements, and favours sources that are current and consistent. Well-structured specific pages beat long generic ones.
Can I influence what Claude says about my company?
Indirectly, by making accurate, consistent and verifiable information easy to find on your own site and on third-party profiles. Contradictory facts across sources are the main reason assistants stay vague about a company.
Should we write comparison pages against competitors?
Yes, if they are fair and criteria-based. Assistants frequently answer comparison questions, and an honest criteria page is quotable. Attack pages tend to be ignored and damage trust.
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